Online Bill Payment

Wenatchee Valley Medical Center is pleased to offer its patients the ability to pay their bills online by using a secure payment portal. Payments are normally posted to your account within 36 business hours.

To set up a payment plan, ask questions about your account or about this Online Bill Payment system, please contact the Patient Services Department at (509) 664-4802, or toll free at (888)-499-4801.


Online Bill Payment Refund Policy

All transactions processed on the Wenatchee Valley Medical Center online bill payment system are eligible for a refund if the patient would like to cancel a payment. To request a cancellation of a payment, please contact our Patient Services Department.

Please allow 10-14 business days for a refund check to be issued for a check transaction processed through the Wenatchee Valley Medical Center online bill payment system.

  • Securely Pay Your Online Bill

Questions About Online Bill Payment

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What bills can I pay online?

You may pay your doctor bill, hospital bill, or any bill you receive from any WVMC source (including Wenatchee Valley Clinic, Moses Lake Clinic, Omak Clinic, Royal City Clinic, North Valley Family Medicine, Pioneer Medical Center, Cashmere Medical Center, Wenatchee Family Practice, and Wenatchee Valley Hospital) online using MasterCard, Visa, American Express, or Discover. You may also pay from a bank account, such as checking or savings accounts.

Payments are processed within two (2) business days, and there is no fee for making an online payment.

Is it secure for submitting my financial information?
Yes. The transaction portion of our website is protected with the latest encryption software.
Can I view my account balance online?
Online access to account information is not currently available. If you have any billing questions, please call the hospital or clinic billing staff.
Who can I call with questions about my account, changes in personal information or making payment arrangements?

If you have any questions or would like to talk to a Patient Service Representative, please call us at one of the numbers below during standard business hours: M-F 8AM–5PM Pacific Time.

Contact Patient Services

Direct: (509) 664-4802
Toll-Free: 1-888-499-4801